I will be cancelling my account with this bank this week. Terrible interest rates, and even worse customer service.
Convenience
My payroll check hadn't gone in on time and I overdrew my account over a difference of a couple of hours. They were willing to reverse the overdraft fees for me, and help me set up account alerts.
Snakes in the grass
Obnoxious clerk: went in for a replacment card, with my girlfriend, and the clerk asks me at the end of the interaction if I have any other questions. I politely tell her no thank you and begin to leave, when she decides to lecture me on the amount in my Growth account, and how 'I should have saved more there by now.' First of all, I save with a different bank that doesn't have piss-poor APY like PNC does, second of all, it's not a bank clerk's business how my savings are, and it's especially not her place to make that claim in front of the person I was with.
Pnc Bank is a US Bank based in Kinnelon, New Jersey. Pnc Bank is located at 1483 Rte 23 S, Kinnelon, NJ 07405, USA.
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